Draft pending legal review. This page is a working template. Replace every item in square brackets and have the full text reviewed before launch, then delete this paragraph.
Last updated: [date]
Who we are
This website is operated by [Legal entity name] (“D.DRIVE”, “we”, “us”). This policy explains how we handle personal information you share with us through this website, WhatsApp, email or phone.
Information we collect
- Contact details: name, phone number and email address.
- Journey details: pickup and drop-off locations, dates, times, flight numbers, passenger and luggage counts, and any notes you provide.
- Technical data: basic server logs such as IP address and browser type, used for security and spam prevention.
How we use it
- To respond to your enquiry and prepare a quote.
- To arrange and carry out your booking, including sharing necessary details with the assigned chauffeur.
- To protect the website against spam and abuse.
- To meet legal, tax and regulatory obligations.
Legal basis
[To be completed by counsel with reference to applicable UAE data-protection law, including Federal Decree-Law No. 45 of 2021, and any other law applicable to the business.]
Sharing
We do not sell personal information. We share it only with service providers who help us operate (for example email delivery or booking management tools) and with chauffeurs assigned to your journey. [List processors once confirmed.]
Retention
[Retention periods to be confirmed.]
Your rights
You may request access to, correction of or deletion of your personal information, subject to legal requirements. Contact us at [contact email].
Cookies
This website does not use advertising cookies. [Update this section if analytics or marketing tools are added.]
Changes
We may update this policy. The “last updated” date shows the latest version.