Draft pending legal review. This page is a working template. Replace every item in square brackets and have the full text reviewed before launch, then delete this paragraph.
Last updated: [date]
1. About these terms
These terms apply to bookings made with [Legal entity name] (“D.DRIVE”) and to use of this website. By confirming a booking you agree to them.
2. Quotes and bookings
- Submitting a request through this website, WhatsApp or email is a request for a quote, not a confirmed booking.
- A booking is confirmed only when you accept our written quote and we confirm it in writing.
- Each quote states the vehicle class, the journey or duration and what is included.
3. Vehicles
We confirm the vehicle class in writing. Where a specific model is requested, it is subject to availability. If a confirmed vehicle becomes unavailable, we will offer an equivalent or higher class or a full refund. [Confirm wording.]
4. Payment
[Accepted payment methods, deposit requirements and timing to be confirmed.] Prices are in AED. [Confirm VAT treatment.]
5. Waiting time, changes and extra stops
[Waiting-time allowance and charges to be confirmed.] Changes requested on the day are accommodated where possible and may affect the price.
6. Passenger conduct
- All vehicles are non-smoking.
- Passenger numbers must not exceed the vehicle’s seating capacity.
- Children must travel in appropriate child seats as required by UAE law; please request seats when booking.
- Damage caused to a vehicle by passengers may be charged. [Confirm.]
7. Cancellations
See our cancellation policy.
8. Liability
[To be drafted by counsel, including delays caused by traffic, weather, road closures or events beyond our control.]
9. Governing law
[To be confirmed — e.g. the laws of the Emirate of Dubai and the federal laws of the UAE.]
10. Contact
Questions about these terms: [contact email].